Terms & Conditions

Introduction

These Terms & Conditions ("Terms") govern your access to and use of the HESK Digital website and any information, content, resources and services made available through it.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, you must discontinue use of this website.

About HESK Digital

HESK Digital is an Australian digital marketing agency providing services including:

Search Engine Optimisation (SEO)
Answer Engine Optimisation (AEO)
Generative Engine Optimisation (GEO)
AI Automation Services
Local SEO
Google Business Profile Optimisation
Ecommerce SEO
Website Design
Digital Marketing Strategy

Website: https://www.heskdigital.com.au

Website Information

The information published on this website is provided for general informational purposes only.

While we make reasonable efforts to ensure content is accurate and up to date, HESK Digital makes no warranties or representations regarding the accuracy, completeness, reliability or suitability of any information published on this website.

You use the information on this website at your own risk.

No Professional Advice

Content published on this website, including blog articles, audits, guides, resources, case studies and marketing materials, is general information only.

Nothing on this website constitutes legal, financial, accounting, taxation, investment or other professional advice.

You should obtain independent professional advice relevant to your circumstances before making business decisions.

No Guarantee of Results

Digital marketing outcomes are influenced by numerous factors outside our control, including:

Search engine algorithm changes
AI platform updates
Market competition
Website quality
Industry conditions
User behaviour
Third-party platforms

Accordingly, HESK Digital does not guarantee:

Search engine rankings
Position Zero rankings
AI citations or recommendations
Organic traffic increases
Lead generation volumes
Conversion rates
Sales performance
Revenue growth

Any examples, projections, case studies or previous client results displayed on this website are provided for illustrative purposes only and should not be interpreted as guarantees of future performance.

Free SEO Audits and Strategy Sessions

Any free audit, consultation, strategy session or recommendation provided by HESK Digital is intended for informational purposes only.

Recommendations are based on information available at the time of review and may change as platforms, technologies and market conditions evolve.

Implementation decisions remain solely the responsibility of the recipient.

AI Automation Services

HESK Digital may provide services involving artificial intelligence, machine learning systems, automation platforms and workflow technologies.

AI-generated outputs may occasionally contain inaccuracies, omissions or unexpected results.

Clients are responsible for reviewing and approving all AI-generated content, recommendations, automations and outputs before implementation, publication or use.

HESK Digital is not responsible for losses arising from reliance on AI-generated outputs that have not been independently reviewed.

Third-Party Platforms

Our services may involve integration with or reliance upon third-party platforms, including but not limited to:

Google
Microsoft
OpenAI
Anthropic
Google Gemini
Meta
LinkedIn
n8n
Xero
Website hosting providers
CRM platforms
Analytics platforms

HESK Digital is not responsible for:

Platform outages
Policy changes
API changes
Account suspensions
Pricing changes
Service interruptions
Search engine algorithm updates

Clients remain responsible for complying with the terms and policies of any third-party services they use.

Intellectual Property

Unless otherwise stated, all content on this website, including:

Text
Graphics
Logos
Branding
Designs
Images
Layouts
Resources

is owned by or licensed to HESK Digital and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish or commercially exploit any content without prior written permission.

User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt unauthorised access to systems or data
Interfere with website functionality or security
Upload malicious software or code
Misrepresent your identity
Use automated tools to scrape website content without permission

Limitation of Liability

To the maximum extent permitted by law, HESK Digital excludes all liability for any direct, indirect, incidental, consequential or special loss or damage arising from:

Use of this website
Reliance on website information
Search engine ranking changes
AI-generated outputs
Website downtime
Third-party platform failures
Business interruption
Loss of profits
Loss of revenue
Loss of opportunities
Loss of goodwill

Where liability cannot be excluded under Australian law, our liability is limited to the maximum extent permitted by law.

Indemnity

You agree to indemnify and hold harmless HESK Digital, its directors, employees, contractors and representatives from any claims, liabilities, damages, losses, costs or expenses arising from:

Your use of the website
Your breach of these Terms
Your misuse of information obtained through the website
Your violation of any applicable law

Third-Party Links

This website may contain links to third-party websites.

These links are provided for convenience only. HESK Digital does not endorse and is not responsible for the content, security, availability or privacy practices of third-party websites.

Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

By using this website, you acknowledge that personal information may be collected, stored and processed in accordance with those policies.

Website Availability

HESK Digital does not guarantee uninterrupted access to the website.

We reserve the right to modify, suspend, restrict or discontinue any part of the website without notice.

Changes to These Terms

We may update these Terms from time to time.

Any changes will be published on this page and become effective upon publication.

Your continued use of the website after changes are published constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

Contact Us

HESK Digital
Website: https://www.heskdigital.com.au

1/11 Packard Avenue
Castle Hill NSW 2154
Australia

Phone: 0421 715 715

Email: info@heskdigital.com.au